Shipping Policy for Fabio Lucca Products at fabiolucca.com

This Shipping Policy applies to all orders placed for the Fabio Lucca collection on fabiolucca.com. We want you to understand exactly how shipping works for your favorite Fabio Lucca footwear. Please read this policy carefully before completing your purchase. By placing an order on fabiolucca.com, you agree to the terms described below.

Order Processing Before Shipping

Once you place an order for Fabio Lucca products on fabiolucca.com, we begin processing it immediately. Order processing includes verifying payment details, checking product availability for the specific Fabio Lucca style and size you selected, preparing the items for safe transit, and generating your shipping documents.

Processing times for Fabio Lucca products may vary depending on order volume and product popularity. During normal periods, most orders begin the shipping process within a certain number of business days after purchase. Business days are Monday through Friday, excluding public holidays recognized by our fulfillment centers.

You will receive a confirmation message once your Fabio Lucca order has been successfully placed. A separate notification will be sent when your order has finished processing and is ready for shipment. This notification will confirm that your Fabio Lucca products have been handed over to the shipping carrier.

Shipping Methods and Carriers

fabiolucca.com uses several reputable carriers to deliver Fabio Lucca products. The specific carrier for your order depends on your location, the size and weight of the Fabio Lucca items purchased, and current carrier capacity. We select carriers based on their reliability, tracking capabilities, and ability to deliver footwear safely.

All shipments of Fabio Lucca products include tracking information. Once your order ships, you will receive a tracking number that allows you to monitor the progress of your delivery online. Tracking updates may take a short time to appear in the carrier’s system after your Fabio Lucca order has been scanned.

Shipping Destinations

fabiolucca.com ships Fabio Lucca products to a defined set of destinations. The available destinations are displayed during the checkout process before you complete your purchase. If your location is not listed at checkout, we currently do not offer shipping to that destination for Fabio Lucca products.

We do not accept orders for Fabio Lucca footwear that require delivery to forwarding companies, freight forwarders, or similar services. All Fabio Lucca products must be shipped directly to the end customer’s physical address as provided during checkout.

Delivery Address Information

You are responsible for providing accurate and complete shipping information for your Fabio Lucca order. Please double-check the shipping address before submitting your order. fabiolucca.com cannot be held responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If a shipment of Fabio Lucca products is returned to us due to an incorrect or undeliverable address, we will contact you using the information associated with your order. In such cases, additional steps may be required to reship your Fabio Lucca items.

Order Splitting and Partial Shipments

If your order includes multiple Fabio Lucca products that are located in different fulfillment centers, your order may be split into multiple shipments. This is done to deliver your Fabio Lucca footwear to you as quickly as possible. You will receive separate tracking information for each shipment. No additional charges apply for split shipments unless otherwise stated during checkout.

Failed Delivery Attempts

If a carrier attempts to deliver your Fabio Lucca products but is unable to complete the delivery (for example, if no one is available to accept the package or access to the delivery location is restricted), the carrier may leave a delivery notice or attempt redelivery. After a certain number of failed delivery attempts, the Fabio Lucca order may be returned to us.

If your Fabio Lucca products are returned due to failed delivery attempts caused by circumstances within your control, you will be notified via the contact information associated with your order. Additional steps may be required to reship your items.

Lost or Stolen Packages

Once a carrier marks your Fabio Lucca order as delivered, the responsibility for the package transfers to you. fabiolucca.com is not responsible for lost or stolen packages that are confirmed as delivered by the carrier’s tracking system. We recommend choosing a secure delivery location for your Fabio Lucca footwear and tracking your shipment closely.

If your delivery confirmation shows that your Fabio Lucca order was delivered but you have not received it, we encourage you to check with neighbors, building management, or your local carrier depot. We will assist you in filing any necessary claims with the carrier to the best of our ability.

Shipping Restrictions

Some Fabio Lucca products may be subject to shipping restrictions due to their size, weight, or materials. For example, certain heavy-duty Fabio Lucca footwear may require special handling. Any restrictions specific to a product will be noted on that product’s page on fabiolucca.com.

fabiolucca.com does not ship Fabio Lucca products to post office boxes, APO, FPO, or DPO addresses unless explicitly stated during checkout. A physical street address is required for all deliveries.

Shipping Confirmation and Tracking

After your Fabio Lucca products have been shipped, you will receive a shipping confirmation message that includes a tracking number and a link to the carrier’s tracking portal. You can use this tracking number to monitor your shipment’s progress.

In rare cases, tracking information for Fabio Lucca orders may not update in real time. If your tracking number shows no movement for an extended period, please allow a reasonable amount of time before contacting us through the online form on fabiolucca.com. Most delays are resolved by the carrier without any action needed from you.

Delays Beyond Our Control

We strive to ensure that all Fabio Lucca products are delivered as quickly as possible. However, delivery dates are estimates only. fabiolucca.com is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to weather events, natural disasters, carrier strikes, peak holiday seasons, customs processing, or public health emergencies.

If a delay occurs, we will make reasonable efforts to notify you using the contact information associated with your order. We appreciate your patience and understanding when these rare situations arise.

International Shipping

For orders of Fabio Lucca products shipped across international borders, additional customs clearance procedures may apply. International shipments may be subject to import duties, taxes, and fees levied by the destination country. These charges are separate from any charges collected by fabiolucca.com. You are responsible for paying any such duties, taxes, or fees.

Customs policies vary widely by country. We recommend contacting your local customs office for more information before placing an order for Fabio Lucca products from fabiolucca.com. Please note that customs clearance delays may affect estimated delivery times.

Incorrect or Damaged Shipments

While we take great care in packaging every Fabio Lucca product, problems can occasionally occur. If your shipment arrives with missing items, incorrect Fabio Lucca styles or sizes, or visible damage to the product or packaging, you must report the issue within a reasonable time after delivery. Use the online contact form available on fabiolucca.com to report any discrepancies or damage. Please retain all original packaging and the Fabio Lucca products in their received condition until your issue has been resolved.

Changes to This Shipping Policy

fabiolucca.com reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will become effective immediately upon posting to this page. The Shipping Policy in effect at the time you place your order governs that specific transaction. We encourage you to review this page periodically for any updates.

No Specific Shipping Costs or Timeframes

This Shipping Policy provides a general overview of how shipping works for Fabio Lucca products on fabiolucca.com. It intentionally does not include specific shipping costs, delivery timeframes, return fees, or contact details such as addresses, phone numbers, or email addresses. For information specific to your order, please refer to the checkout page and your order confirmation.

Contact-Free Assistance

If you have any questions about shipping that are not answered in this policy, please use the online contact form provided on fabiolucca.com. Our team will respond to your inquiry as quickly as possible.

Thank you for choosing the Fabio Lucca collection at fabiolucca.com.